Frequently Asked Questions

 

1. How can I contact Needles and Ewe with my questions, requests, and comments?
You can contact Needles and Ewe by emailing customerservice @ needlesandewe.com. We welcome your questions, comments, and any feedback on how we can make your yarn shopping experience more enjoyable!

2. What shipping method do you use and what is the cost?
Currently, Needles and Ewe ships via USPS in order to provide our customers with the most cost-effective shipping method. The shipping cost depends on the shipping speed you select and is displayed prior to checkout or displayed using the shipping estimator.

3. How soon will my package be shipped? 
Domestic orders are shipped within two business days. International orders are shipped once a week.

4. Will I be charged tax?
Needles and Ewe is based in California. California residents will be charged 8.225% tax. If you are not in California, you will not be charged tax.

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